User-Focused Innovation in the Federal Government

June, 2019
IDA document: D-10701
FFRDC: Science and Technology Policy Institute
Type: Documents
Vanessa Peña and Jonathan R. Behrens See more authors
In March 2016, the Office of Science and Technology Policy (OSTP) requested that the IDA Science and Technology Policy Institute (STPI) describe a set of approaches to improve innovation in and the effectiveness of the Federal Government. The innovative approaches identified create new processes, products, services, and methods of delivery; have been implemented or are in the initial stages of implementation; and have led to improvements in outcomes, efficiency, effectiveness, or quality related to Federal Government activities.

The objective of this project was to describe the lessons learned from the implementation of innovative approaches and identify opportunities for how to support the scaling up of these approaches throughout the Federal Government. The User-Focused Innovation in the Federal Government report describes user-focused innovation methods, which can facilitate stakeholder engagement and cross-sector collaboration to help Federal employees understand how their program’s activities could be made more participatory and responsive to stakeholder or consumer needs.

Prior to its publication online in 2019, this report was an internal Federal resource for Federal Government employees. It was published online to help benefit Federal and non-Federal communities alike. Because this report was written 3 years prior to its 2019 online publication, some of the URLs referenced may no longer be valid.